Vehicle Breakdown Recovery FAQs

• How long does it take to arrive?

• We aim to arrive within an hour when we receive your breakdown recovery call.

• Can my car be transported if it can’t move?

• Our state-of-the-art technology and our tilt and lift equipment allow us to remove cars that can’t move.

• My car won’t start can it still be recovered?

• Our specialist team and equipment will allow us to recover your vehicle even if it will not start.

• Is there a call-out charge?

• Yes, we do charge a call-out fee, dependant on your location and car problem prices may vary but this is inclusive of the recovery cost. Call now to get a free no-obligation quote – 0777 800 8080

• I was involved in an accident - should I still contact you?

• We can recover accident damaged vehicles and bikes if you have been involved in a road traffic accident in and around London and the M25.

• Will you come out if I’ve run out of fuel?

• Yes. If you have run out of fuel, we are able to help you get back on the road.

• Should I attempt to fix the problem myself?

• Some basic faults can be fixed but if you don’t feel comfortable, leave it to the professionals and call us for assistance - 0777 800 8080

• I’ve broken down on the motorway without breakdown cover. Can you still help me?

• Yes, we can help you if you’ve broken down on the motorway without breakdown cover. We will dispatch a recovery vehicle immediately.

• My vehicle has no wheels can it be recovered?

• Yes. Our latest tilt and lift technology allows us to recover vehicles without wheels.