Listed below are some of our most frequently asked breakdown recovery customer questions and answers. Feel free to give us a call if you need vehicle recovery help.

CALL US:0777 800 80800208 167 3443

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Vehicle Breakdown Recovery FAQs

  • How long does it take to arrive?

  • We aim to arrive within an hour when we receive your breakdown recovery call.
  • Can my car be transported if it can’t move?

  • Our state-of-the-art technology and our tilt and lift equipment allow us to remove cars that can’t move.
  • My car won’t start can it still be recovered?

  • Our specialist team and equipment will allow us to recover your vehicle even if it will not start.
  • Is there a call-out charge?

  • Yes, we do charge a call-out fee, dependant on your location and car problem prices may vary but this is inclusive of the recovery cost. Call now to get a free no-obligation quote – 0777 800 8080
  • I was involved in an accident - should I still contact you?

  • We can recover accident damaged vehicles and bikes if you have been involved in a road traffic accident in and around London and the M25.
  • Will you come out if I’ve run out of fuel?

  • Yes. If you have run out of fuel, we are able to help you get back on the road.
  • Should I attempt to fix the problem myself?

  • Some basic faults can be fixed but if you don’t feel comfortable, leave it to the professionals and call us for assistance - 0777 800 8080
  • I’ve broken down on the motorway without breakdown cover. Can you still help me?

  • Yes, we can help you if you’ve broken down on the motorway without breakdown cover. We will dispatch a recovery vehicle immediately.
  • My vehicle has no wheels can it be recovered?

  • Yes. Our latest tilt and lift technology allows us to recover vehicles without wheels.